An audit may be prompted during contract renegotiations, where reported data usage is not in line with your expectations or where you are concerned about a customer’s processes. Our auditors have extensive experience working with third parties and understand the need to maintain professional relationships. Where required, they are well placed to handle any issues delicately.
Our auditor will check that your customers have been abiding by the terms of their licence by:
Ensuring customers understand and adhere to their obligations under the licence regarding reporting and payments;
Ensuring customers understand and adhere to their obligations regarding further licencing of the data to third parties, including auditing their customer contracts;
Ensuring customers use of the data is consistent with what is reported to you; and
Ensuring proper data protection controls are in place.