Google under investigation by ICO for “forced consent”

Published on Tuesday, February 12, 2019 - 09:12 by Peter Galdies

The Information Commissioner's Office (ICO) along with other European regulators is investigating Google after a number of complaints were received from privacy groups less than a week after GDPR came into force in May 2018.

The issues related to 'forced consent' – the process where consent is gathered via pop-up boxes which requires users to agree to data collection in order to access the sites and apps.

"Following the notice of the French supervisory authority (CNIL) to fine Google, the ICO is currently reviewing the notice to consider its content and possible next steps," said an ICO spokesperson. "The ICO is also liaising with other data protection authorities across Europe on this topic. Google is an organisation that offers products and services to a large number of individuals both in the UK and worldwide. We have received complaints regarding Google which are being reviewed."

The ICO has seen a considerable increase in complaints being raised since GDPR became enforceable.

Christine Andrews, Managing Director, DQM GRC commented “organisations should review their methods of gaining consent carefully to ensure they are suitably granular, clear and do not mandate consent when it should be optional.”

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